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This article is dedicated to users with Leader Elite or Leader accounts.

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https://youtu.be/gNNO6jq3tAw

Integrating your Back On Stage company with your Twilio account will enable your company to send SMS (text message) notification to your team members, including members (musicians, crew, etc.) and admins.

To get started, you will need to:

  1. Create a Twilio account
  2. Obtain a Twilio account SID, Auth Token and Twilio Phone Number
  3. Obtain your Twilio API Key and API Secret Key
  4. Take your Twilio account out of "Trial" mode
  5. Configure which notifications to send via SMS inside Notification Control Center
  6. Have your company members verify their phone numbers inside BOS

See below for detailed instructions for each step.

How Do SMS Notifications Work?

Twilio is a messaging service provider that handles integrations with the world's mobile telephone carriers. Back On Stage can send notifications to your Twilio account, and Twilio will deliver them via SMS to your recipients.

Now you can send gig offers to your bandmates, message your team on gig day, get notified of new leads or client payments, and much more—all through fast and convenient SMS messages.

Your Twilio account will be separate from your Back On Stage account, and there are fees associated with sending SMS messages through Twilio. You'll need to verify your Twilio account and provide a payment method to "preload" your account with enough credits to send SMS messages.

Pricing depends on your country but typically starts around USD $0.0079 per message. Twilio offers convenient "Recharge" options so your messages will never fail to send due to insufficient account balance.

See below for instructions on setting up your Twilio account.

To enable SMS notifications within any company you own in Back On Stage, you must first have the "Text Message Notifications" add-on feature enabled on your account. Then, follow the instructions below to link your BOS company to Twilio.

1. Create a Twilio account